Real Results, Real Partnerships.

Challenge

A series-B SaaS company needed to triple SDR output without hiring in-house.

Solution

Embedded 12 outbound SDRs running a multi-channel cadence and weekly QA calibration.

Challenge

A DTC apparel brand was losing 18% of orders to abandoned carts.

Solution

Launched a voice + SMS recovery program targeting carts >$60 within 2 hours.

Challenge

A telehealth provider faced 22-minute average hold times during peak hours.

Solution

Stood up a 24/7 HIPAA-trained team with overflow routing and live dashboards.

Challenge

A lending startup needed KYC-compliant onboarding support in 6 languages.

Solution

Deployed a multilingual team with custom KYC workflows and audit-ready recording.

Challenge

A national brokerage couldn't keep up with after-hours web inquiries.

Solution

Built a 24/7 inbound + outbound nurture team integrated with Salesforce.

Challenge

An OTA was buried in change requests during the 2024 disruption season.

Solution

Surge team of 60 agents trained in 5 days, handling reservation changes across 4 channels.